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Privacy Policy

At Rudranshh, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Rudranshh collects, uses, stores, protects and shares information when you visit our website, purchase our products, book a Pooja, contact us, request a recommendation, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, as well as certain information collected automatically when you use our website.

Information You Provide

Depending on how you interact with Rudranshh, this may include:

We only request information that is relevant to providing the requested product, service, guidance or customer support.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

Google explains that websites using its advertising and analytics services may share information such as the page URL and IP address and may use cookies or similar technologies for measurement and advertising.

3. How We Use Your Information

We may use your information to:

Process Orders

To process, confirm, pack and deliver your Rudranshh purchases.

Provide Pooja Services

To arrange and manage Pooja bookings, Sankalp details, scheduling and related services.

Provide Customer Support

To respond to questions, enquiries, complaints and support requests.

Provide Free Recommendations

If you request a Free Recommendation, we may use the information you provide to understand your requirement and connect you with our Panditji or relevant Rudranshh team member.

Communicate With You

We may contact you regarding:

Improve Our Website

We may analyse website usage and customer interactions to improve our products, services, user experience and website performance.

Advertising & Marketing

Where applicable and subject to your choices and applicable requirements, we may use advertising and analytics technologies to:

Google states that advertising technologies can use cookies and similar technologies for ad measurement, conversion tracking and, depending on settings, personalized advertising.

Meta similarly explains that businesses may use Meta Business Tools such as Meta Pixel to share website activity with Meta for advertising, measurement and related purposes.

4. Google Services

Rudranshh may use Google services such as:

These technologies may collect information about how visitors interact with our website, including information about visits, pages viewed, device/browser information, cookies and advertising interactions.

Google may use information from websites that integrate its services for service delivery, analytics, advertising measurement and related purposes.

You can manage certain Google advertising preferences through Google’s available privacy and advertising controls.

5. Meta / Facebook / Instagram Advertising

Rudranshh may use Meta technologies, including the Meta Pixel and related Business Tools, on our website.

These technologies may help us:

Meta states that its Business Tools can receive information about activity on websites and apps that use those tools, including through cookies and similar technologies.

For example, if you visit a Rudranshh product page, advertising technology may help us measure whether an advertising campaign led to that visit or purchase and, where applicable, support remarketing.

Meta’s own policies describe cookies such as _fbp as being used for advertising and site analytics services.

6. Cookies

Rudranshh uses cookies and similar technologies to operate, secure and improve the website.

Cookies may be used for:

Essential Functions

To support:

Analytics

To understand how visitors use our website and identify areas for improvement.

Advertising

To measure advertising campaigns and, where applicable, support remarketing and advertising personalization.

Preferences

To remember certain website preferences.

Google and Meta both describe the use of cookies and similar technologies for analytics, advertising, measurement and website functionality.

7. Your Cookie Choices

Where required, we will provide appropriate controls for optional cookies and similar technologies.

You may also manage cookies through your browser settings.

Disabling certain cookies may affect website functionality, including features such as shopping carts, login and checkout.

Where applicable, you may change your cookie preferences through the cookie settings available on our website.

8. Sharing Your Information

We do not sell your personal information as a standalone product.

We may share information with trusted service providers where necessary to operate Rudranshh and provide our services.

These may include:

Payment Providers

To securely process payments and transactions.

Shipping & Logistics Providers

To deliver your orders.

Technology Providers

For website hosting, security, analytics, communication and technical services.

Advertising & Analytics Providers

Such as Google and Meta, where their technologies are used for analytics, advertising measurement or related purposes.

Panditjis / Pooja Service Providers

Where necessary to perform a booked Pooja or provide the requested recommendation.

Only information relevant to the requested service should be shared.

Legal / Regulatory Authorities

We may disclose information where required by applicable law, legal process, court order or governmental authority.

9. Payment Information

Payments may be processed through third-party payment providers.

Rudranshh does not intend to store complete card details such as your full card number or CVV on its own servers unless specifically required and lawfully handled through an appropriate payment infrastructure.

Payment providers may collect and process payment information according to their own privacy policies.

10. Free Recommendation

When you request a Free Recommendation, you may voluntarily provide information such as:

We use this information to understand your requirement and connect you with our Panditji or relevant Rudranshh team member.

Important

You should only provide information that you are comfortable sharing.

Rudranshh does not require sensitive personal information merely to browse the website.

11. Pooja & Sankalp Information

Certain Pooja services may require information such as:

This information may be shared with the Panditji, temple or service provider responsible for performing the requested Pooja.

We will use such information for the purpose of providing the requested religious service and related customer support.

12. WhatsApp & Phone Communication

If you contact Rudranshh through WhatsApp, phone, email or other communication channels, we may retain relevant communication records to:

Your communication may be handled through third-party communication platforms, which may have their own privacy policies.

13. Marketing Communications

Where permitted and where you have provided the required permission, Rudranshh may send promotional communications about:

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to provide the requested service.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against:

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Advertising and analytics providers may have their own retention periods under their respective policies.

Google, for example, describes different retention periods for different categories of data and advertising technologies.

16. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including rights to:

India’s Digital Personal Data Protection Act, 2023 provides for consent to be specific, informed and unambiguous where consent is the basis for processing, and provides for withdrawal of consent.

To make a privacy-related request, contact us using the details below.

17. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe a child has provided personal information to us without appropriate consent, please contact us.

18. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms, shipping services or other external services.

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policies of those services before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

The updated policy will be published on this page with a revised Last Updated date.

20. Contact Us

If you have questions about this Privacy Policy or how Rudranshh handles your personal information, please contact us.

Rudranshh

Address:
1, Mission Market,
Near Gujarat College, Ellis Bridge,
Ahmedabad – 380006

Phone / WhatsApp

+91-8866-345-666
+91-8128-175-463

Email

[Insert official privacy/support email]

Privacy at Rudranshh

Your Trust Matters.

Whether you are purchasing a Rudraksha, booking a Pooja or asking our Panditji for guidance, we believe you should understand what information we collect, why we collect it and how it is used.

We aim to keep our data practices transparent, purposeful and respectful.